Refund & Return Policy

At RecovaFit, we want you to shop with confidence. If there is an issue with your order, we're committed to working with you to find a fair resolution.

30-Day Refund & Resolution Policy

If you experience an issue with your purchase, please contact us within 30 days of delivery. Include your order number, a description of the issue, and photos if applicable.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please notify us within 7 days of delivery.

After reviewing your request, we may:

• Send a replacement at no additional cost.
• Issue a full or partial refund.
• Provide another appropriate resolution based on the circumstances.

Returns

To keep the return process simple for our customers, we do not routinely require items to be returned before a refund or replacement is considered.

Requests for refunds, returns, or replacements are reviewed on a case-by-case basis. Approval depends on the nature of the issue, the information provided, and whether the request falls within our policy.

In some situations, we may request additional information, such as photos of the product or packaging, before making a decision.

Refunds

If your refund request is approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your bank or card issuer to process the refund after it has been issued.

Order Cancellations

Orders may be canceled before they have been processed for shipment. Once an order has been processed or shipped, cancellation may no longer be possible. If you experience an issue after receiving your order, please contact us and we'll be happy to assist you.

Contact Us

If you have any questions or need assistance with your order, please contact our customer support team through our Contact page or by email. We are committed to providing prompt and fair customer service.